News

Career vacancy: Bar Manager

Purpose of the Role

The person holding the role of Bar Manager is responsible for bar operations including managing staff, ensuring product and service standards are met, maintaining procedures for maximum operating efficiency and implementation of cost effective purchasing of beverage and retail stock.

Reporting

This role reports to the Venue Manager.

Bar Staff report to the Bar Manager (this role).

Key Tasks

The key tasks that the Bar Manager performs are:

Ensure a safe environment at all times

· Ensure the safety of customers

· Ensure all staff are working within a safe environment and understand their workplace roles and responsibilities

· Accountable for compliance to all policies, regulations and procedures (especially HR & OH&S), including incident reporting and responsible service of alcohol

· Reporting any fixes or improvements in a timely manner

· Undertake regular bar safety audits and follow-up

Customer Service

· Ensure all customers feel welcome and are given responsive, friendly and courteous service.

· Achieve agreed standards in terms of service, quality, appearance and cleanliness of the Bar environment and equipment.

· Work with Leadership Team to develop a 3-year service strategy to differentiate the Bar service offering from alternative venues.

· Create a positive and productive working environment.

· Collect customer feedback and address any issues.

· Work with the Head Chef to create exciting menus.

· Implement changes and improvements to the POS system (front and back office).

· Deliver creative events and functions, both on-site and off-site.

Manage the Bar team

· Provide leadership to the Bar team.

· Ensure regular one-on-one meetings are carried out for all staff members.

· Manage the recruitment, induction and training of new members of the Bar team.

· Manage rosters for Bar staff and timely approval of timesheets.

· Ensure Bar staff and trainees receive the right training and leadership.

· Manage the performance of each member of the Bar staff to maximize potential.

· Work with the Head Brewer on technical training for bar and waiting staff.

· Security of cash and stock

· Management of retail events, tours and live music gigs

· Support staff in their duties by:

· Allocating and prioritising their tasks.

· Supervising their breaks.

· Encouraging them to work efficiently and with a strong service ethic.

· Providing on the job training when required.

Develop and improve operational systems of the Bar

· Create, implement and improve policies, systems and procedures.

· Ensure all communications between Bar and kitchen run smoothly.

Manage the Bar budget and accounts functions

· Be accountable for achieving sales and cost targets for the Bar as set in the budget.

· Manage all Bar stock purchasing and stock management.

· Work with Operations Manager to develop a budget for the department.

· Perform regular stock takes as specified in our procedures.

· Work with the Administration Manager to maintain budget control, staff ratios and planning requirements for cash change and till floats.

Skills Required

Must have

· Demonstrated experience in similar role with strong skills in management & stock control

· Demonstrated skills in high standards in customer service

· High level of interpersonal, leadership and team skills

· Ability to design and document operating systems and procedures

· Strong communication skills

· Current RSA Computer savvy (POS System, E-mail, MS Word, MS Excel)

· Ability to make work fun

Highly desirable

· An understanding of local tourism industry and/or craft beer scene

· Drivers Licence

Values

Bright Brewery Values | authentic, sustainable and active

Ensure the Bright Brewery values are always in action while performing the role:

We are AUTHENTIC and genuine in all that we do. · We do what we say we’re going to do. · We present our business and services truthfully. · We use natural ingredients to create genuine products. · Our relationships are honest and respectful.

Our business is SUSTAINABLE. · We’re passionate about the alpine environment that surrounds us and seek to minimise our impact on it. · We’re managing our business for the long-term, providing a viable future for our community, staff and customers.

We are ACTIVE! · We embrace the outdoors and encourage active lives. · We are active in the community. · We continue to review and develop our products and services so they evolve and grow with the market. · We are actively managing the business for future success.

Position Details

· Full time

· Hours include weekend work, evenings and public holidays

· Total hours targeted at average of 38 per week across the year

· Base salary based on performance and training completed as per employment contract

· Bright Brewery is a family-friendly employer and will consider flexible working arrangement proposals.

· Attending staff meetings and all training sessions as directed by senior management

TO APPLY
Please email your application including a Cover Letter addressing the Skills and Experience above, as well as your CV, to the Venue Manager, Jake Shelberg: venue@brightbrewery.com.au or give him a call on 03 5755 1346 to discuss in further detail.

FEATURED

COVID update from Bright

It will come as no surprise to most of you that the current spread of COVID-19 is bringing the hospitality and tourism industry to its knees.

Luckily, our resilience levels here in Bright are pretty high.

If you plan on visiting us soon, please cast your eyes over our updates below:

• Please HEAD HERE to book a table in advance. That’s the best way to ensure we can host you. If you are unable to book, it means we are at capacity for that session. Please choose another day/time or just walk-in.

• Please know – we are doing our absolute best to stay open and keep pouring those beers for you.

• Due to the spread of COVID-19 throughout Bright, and the rules around contact isolation, we are operating with very few staff across our Bar and Kitchen every day.

• Throughout the week, we will limit our menu if required, and limit food service from 3-5pm, until our team is back to full capacity. Please understand that we are all doing our best, and what we can offer will be reflective of the staff we have available.

• We will be forced to close sections of the Brewery on days when we are very short-staffed in the venue. You may see empty tables – please know, we can not service them.

• Many (most) local venues have been forced to close their doors, cut their hours, or move to takeaway only, so we are doing our best to stay open and welcome as many visitors as we can.

• Sadly, our staff have been on the receiving end of a lot of complaints and negativity about how strictly we are enforcing COVID-safe measures, and working to keep our Brewery a COVID-safe environment.

It’s almost comical that we have to say this – but please understand that these rules are not up for debate. It’s not personal. We take this course of action for the safety of our customers, staff, and their families. These decisions have been made by the Government, by Management, and not by the 18-year-old pouring your beer. Please give them a break!

Please be patient and kind to one another as we navigate yet another unprecedented time. We truly are excited to welcome you to Bright and to Bright Brewery – we just wish it was under better circumstances!

Stay safe, everyone, and thank you for continuing to support us!

Position Vacant: General Manager

Bright Brewery is currently recruiting for a General Manager to lead the Bright Brewery business and team.

This rare position is based in beautiful Bright, Victoria.

What we are looking for?

We are looking for an experienced manager and leader, with a background in business or manufacturing, to effectively and efficiently manage our business, which comprises a 550-seat bar and restaurant, production facility, and wholesale business. Our General Manager will oversee the operation of Bright Brewery, working with department managers across the business to achieve our strategic vision and goals. Our General Manager will prioritise staff wellbeing and living our values (to be Active, Sustainable, and Authentic), leading from the top to ensure all staff and business decisions reflect these values.

Who we are?

Bright Brewery is a family-owned business – a fiercely independent brewery, bar, restaurant and bike hub, located in the heart of Bright, Victoria, which has been established for over 15 years.

During this time, we have built a reputation for high quality beer and great customer service, culminating in being inducted into the Victorian Tourism Hall of Fame in 2019, after being named Victoria’s Best Brewery three years in a row. We also collected a Champion’s Trophy at the 2019 Indie Beer Awards.

We have a very strong, values-based approach to managing our business and value Authenticity, Active Lifestyles, and a Sustainable approach to all that we do. In 2018, we completed a multi-million-dollar investment in a large production facility, to increase brewing capacity and enable us to continue our expansion into a wider wholesale craft beer market.

Our Values

Our General Manager will ensure the Bright Brewery values are always in action while performing the role:

We are AUTHENTIC and genuine in all that we do. We do what we say we’re going to do. We present our business and services truthfully. We use natural ingredients to create genuine products. Our relationships are honest and respectful.

Our business is SUSTAINABLE. We’re passionate about the alpine environment that surrounds us and seek to minimise our impact on it. We’re managing our business for the long-term, providing a viable future for our community, staff and customers.

We are ACTIVE! We embrace the outdoors and encourage active lives. We are active in the community. We continue to review and develop our products and services so they evolve and grow with the market. We are actively managing the business for future success.

Position Description

The General Manager will be accountable for overseeing the day to day operations of Bright Brewery. This encompasses all teams including, Bar, Kitchen, Manufacturing, Sales, Marketing, Logistics and Administration.

Reporting to the Owner, the General Manager’s primary responsibility is ensuring organisational effectiveness and efficiency by providing leadership to the organisation’s functions.

PRIMARY OBJECTIVES

The General Manager’s key role specifics are:

  • Embrace the Bright Brewery values (Authentic, Sustainable, and Active) and ensure that these values underline all decisions and are embodied by the business;
  • Achievement of business performance metrics, including meeting financial, customer service and production goals;
  • Drive organisational culture to ensure an ongoing focus on delivering customer outcomes, achieving organisational efficiency and maintaining employee enthusiasm and engagement;
  • Identify and implement operational improvements in order to continually deliver efficiencies across all aspects of the business;
  • Work with production staff to achieve delivery of product in full and on time to both external and internal customers;
  • Management of staff, ensuring training, skills, behaviours and performance obligations are clearly communicated and implemented;
  • Ensure sufficient resourcing is available and scheduled to meet core business needs;
  • Ensure communication frameworks are robust and core information is shared effectively across the business; and
  • Liaise with the Owner to regularly report business performance, opportunities and challenges.

KEY RESPONSIBILITY AREAS

Strategic Planning

Play a significant role in long-term planning, including the development of frameworks to embed operational excellence and drive sustainable growth; and
In concert with the Owner, establish the strategic direction and innovation initiatives and position the business to successfully implement the plans.

Business Performance Management

In conjunction with the Owner, establish budgets, key projects and tasks and business performance metrics;
Manage administrative support services (especially Finance) ensuring organisational financial obligations are met and that business performance data regularly informs operational decisions;
Monitor and review performance data to track progress, ensure sufficient resources are allocated to works and implement mid-course corrections as required; and
Report business performance regularly to the Owner and escalate appropriate matters as agreed.

Risk Management
  • Ensure processes and procedures are documented to minimise reliance on key staff;
  • Ensure legislative requirements associated with OHS, data privacy, financial and staff obligations are understood and enforced;
  • Ensure customer agreements are in place and implemented as outlined; and
  • Ensure appropriate data backups and disaster recovery mechanisms are implemented and remain current.
Staff Management and Leadership
  • Implement and drive staff management processes and practices including regular reviews, training schedules, promotional paths and performance management;
  • Maintain business as a leader in the industry through establishing personal networks and benchmarking against best practice;
  • Support and promote staff development to ensure skills remain current with changing industry and customer needs;
  • Promote team-building to ensure ongoing organisational cohesiveness;
  • Support team efforts by contributing to operational tasks as required; and
  • Provide ongoing management and leadership to Bright Brewery to enable delivery of excellent customer service and achievement of organisational goals;
Communication
  • Maintain regular, formal communication forums with full team and part teams as required;
  • Define meeting agendas and ensure appropriate preparation of information to enable meetings to be as effective and efficient as possible; and
  • Regularly liaise with the Owner to ensure the sales process is fully supported and customer’s needs are met and exceeded by the business.
Business Systems, processes and practices
  • Improve operational systems, processes and policies in order to support the delivery of consistent production processes and customer service.;
  • Support the Production Manager in developing and implementing appropriate scheduling and logistics tools; and
  • Working with all staff to improve systems and processes to enhance customer experience; reflective of the Bright Brewery values.

SPECIALIST SKILLS AND KNOWLEDGE

PROBLEM SOLVING
  • Capability to analyse situations, evaluate alternatives and implement solutions;
  • Ability to interpret guidelines and analyse factual information to adapt or modify processes;
  • Ability to look at situations from several points of view; and
  • Ability to act as a resource to others to solve problems.
INTERPERSONAL SKILLS
  • Highly developed interpersonal and oral communication skills in individual, small group and larger presentation environments;
  • Ability to develop effective partnerships and to gain the cooperation of others through communication and negotiation;
  • Ability to challenge and debate issues of importance to the organisation; and
  • Persuasive with details and facts.
LEADERSHIP AND MANAGEMENT SKILLS
  • Ability to think strategically and communicate and promote a vision to others;
  • Ability to coordinate and direct staff to ensure outcomes are achieved;
  • Ability to manage team workloads, time and priorities, within resource constraints;
  • Commitment to excellent an customer experience;
  • Capability to delegate responsibility effectively and demand accountability from staff;
  • Ability to implement practices consistent with WHS obligations and ensure compliance with HR policies.
INDUSTRY SKILLS AND CAPABILITY
  • Understanding of the hospitality industry and responding rapidly to changing customer expectations;
  • Ability to maximise the customer experience through meeting core customer needs whilst ensuring efficient and effective resource management;
  • Manufacturing and production experience and a proven ability to deliver high quality products to meet customer demands;
  • Demonstrated experience in driving process improvement and delivering efficiencies across both customer facing and operational areas;
  • Knowledge of the HR regulations and an ability to apply them in real world situations.

QUALIFICATIONS AND EXPERIENCE

  • Several years’ experience at a senior level in a customer focussed or manufacturing setting;
  • Demonstrated leadership capability, including facilitating a strong value driven organisational culture as well as managing high performing teams;
  • Commitment to implementing efficient and effective management practices whilst meeting customer needs and expectations;
  • Extensive experience in establishing budgets and managing operations to achieve required financial, production and performance goals.

WHAT WE OFFER

This is a full-time, permanent position, based in beautiful Bright, Victoria, that will involve after hours and weekend work on occasion.

A competitive remuneration package is negotiable for the right applicant, including:
• Salary
• Attractive bonus and incentive plan
• Excellent work-life balance
• Subsidised gym or yoga studio membership
• Temporary accommodation may be available if required

TO APPLY

Please send your application, including a Cover Letter addressing the Skills and Qualifications listed above, and your CV, to Scott Brandon: jobs@brightbrewery.com.au

Vote #1 Alpine Lager & support small business

Love Bright? Love beer? Love supporting small, indie brewers? We need your help!

Voting is now open in the annual GABS Festival Hottest 100 Craft Beers Poll – and we’d love to ask for your support in voting for our best-selling Alpine Lager.

Competitions like these are really important to small, family-owned businesses like ours.

There are so many amazing craft beers out there and we know your 5 votes are precious. But a vote for Alpine Lager is more than just a beer vote – it’s a vote for outdoor adventure, a vote for small business, and a vote for the future.

Check out the video and hear from our founder Scott about what your vote means to him.

Come & work for us

Looking for work? Love to stay active and want to work with like-minded people for a business that cares about your physical and mental health, as well as the environment?

Then Bright Brewery needs YOU!

We are currently recruiting for people in the following roles:

  • Kitchenhands (junior/senior roles/no experience necessary)
  • Qualified chefs
  • Front of house bar & wait staff (junior/senior roles)

Full-time, part-time, and casual roles are available.

We are also keen for interested staff to take on traineeships and apprenticeships in the future.

What do we offer?

  • Award rates
  • Guaranteed work-life balance
  • Subsidised Bootcamp or Yoga Space memberships
  • Regular social activities (MTB, trail running, knitting, etc)
  • Bonus Green Transport initiative for ditching the car and walking/riding to work
  • A genuinely fun and enjoyable working environment

If you’re interested in joining our team, please hit us up on the details below or just pop in with a CV when we’re open.

Front of house: Jake venue@brightbrewery.com.au

Kitchen: Al kitchen@brightbrewery.com.au

Join us for New Year’s Eve 2021

Join us at Bright Brewery to say goodbye to 2021 at Bright’s biggest NYE Party!

From 9pm, the entire Brewery becomes one huge NYE bash, featuring live music from 9pm-12.30am. The full lineup will be announced shortly.

Buy your tickets here

All tickets are general admission – there is no assigned seating for this event.

Our full drinks menu will be available from our outdoor and indoor bars all night. Drinks are at our normal bar prices. There is no BYO.

Food will not be available after 9pm unless a Grazing Platter is pre-booked via the ticket link.
If you pre-book a Grazing Platter, you will be given a voucher for the platter on arrival. Please bring this voucher to the Bar when you’d like to pick up your platter.

If you’d like to join us for dinner BEFORE this event, please book a table here. If you have not booked a table for dinner, you may not be able to arrive prior to 9pm – it will depend on if we have space at the time.

All guests aged over 12 will need to be double-vaccinated, show proof when asked, and QR check-in on arrival.

While children (U18) are welcome, they require a ticket, must be double-vaccinated if over 12, and are legally required to vacate the venue by 11pm. The event may be not be suitable for minors. Parental discretion is recommended.

Buy your tickets here

Limited-Release Stockists

Yuzu Sweetart Sour Stockists

METRO MELBOURNE

A Point of Difference

Audacious Monk

Carwyn Cellars

East Ringwood IGA

Hop Shop

Hops and Vine

Hudson Road Wine & Beer

Melbas Food Hall

Mordialloc Cellar Door

Otter’s Promise

Penny Young

Prahran Grocer

Ritchies Mt Martha

Grape and Grain

Sessions Brunswick

Mastersons Bar

Upside Liquor

Bottlehouse Balaclava

Bogurks

The Local Bottle Store

 

REGIONAL

Bright Brewery

Ocean Grove Cellars

Hop Supply Co

East Albury IGA

Diana Lodge Falls Creek

PILOT SESSION XPA STOCKISTS

Apod
Alice Rebels
Audacious Monk
Carlton Cellars
CBN Elwood
Cork the liquor
Ocean Grove Cellars
Otters Promise
Parkhill
Hop Supply Co
Upside Liquor

That’s Fresh Hazy Pale Stockists

APOD
Alice Rebels
Audacious Monk
Blackburn Cellars
Carlton Cellars
CBN Elwood
Cork the liquor
Ocean Grove Cellars
Otters Promise
Parkhill
East Ringwood IGA
Hop Supply Co
Upside Liquor

Jam Band stockists

Alice Rebels
Apod
Audacious Monk
Beer 360
Black Sheep
Blackburn Cellars
Blackhearts
Bogurks
Bottlehouse Balaclava
Brighton Bay Cellars
Carwyn
Chas Cole Geelong
Chas Cole Shepparton
Cork The Liquor
District Bottle
Far Side Beers
Harvest Belgrave
Harvest Northcote
Hop Shop
Hop Supply Co
Hopheads Point Cook
Hops And Vine
Hudson Road
Ingrained Culture
Let’s Unwine
Local Bottle Store
Mansfield Foodworks
Mccoppins Fitzroy
Melbas Food Hall
Mordialloc Cellar Door
Ocean Grove Cellars
Olinda Cellars
Otters Promise
Penny Young
Ritchies Carrum
Ritchies Mt Martha
Ritchies Towerhill
The Bottle O Mooroolbark
The Local Bottle Store
Tinys Bar And Bottleshop
Union Wine Store
Woodend Wine Store

Imperial Affogato Stout Stockists

Acland Cellars
Apod
Alice Rebels
Beer 360
Bottle O Northcote
corks crew
far side beers
Hops and Vine
McCoppins Fitzroy
McCoppins Abbotsford
Melbas Food Hall
Valley Cellar Door
Mordialloc Cellar Door
Nillumbik Cellars
Ocean Grove Cellars
Olinda Cellars
Otters Promise
Penny Young
Prahran Grocer
Purvis Beer
Purvis Wine Cellars
Ritchies Mt Martha
Ritchies Mt Waverley
The Bottle O Mooroolbark
The Fat Goat
Hop Shop
Hop Supply Co
Suburban Cellar Door
Union Wine Store
Upside Liquor
Vintage 72
Bottlehouse Balaclava
Brighton Bay Cellars
Cellarbrations Carnegie
Cellars Bentleigh
Grape and Grain
Ritchies Carrum
Ritchies Dromana
Ritchies Towerhill
Bogurks
Tinys bar and bottleshop
The local Bottle Store
Sessions Brunswick
Midtown Cellars

Pumpkin Pie Ale

Acland Cellars
Apod
Alice Rebels
Beer 360
Bottle O Northcote
corks crew
far side beers
Hops and Vine
McCoppins Fitzroy
McCoppins Abbotsford
Melbas Food Hall
Valley Cellar Door
Mordialloc Cellar Door
Nillumbik Cellars
Ocean Grove Cellars
Olinda Cellars
Otters Promise
Penny Young
Prahran Grocer
Purvis Beer
Purvis Wine Cellars
Ritchies Mt Martha
Ritchies Mt Waverley
The Bottle O Mooroolbark
The Fat Goat
Hop Shop
Hop Supply Co
Suburban Cellar Door
Union Wine Store
Upside Liquor
Vintage 72
Bottlehouse Balaclava
Brighton Bay Cellars
Cellarbrations Carnegie
Cellars Bentleigh
Grape and Grain
Ritchies Carrum
Ritchies Dromana
Ritchies Towerhill
Bogurks
Tinys bar and bottleshop
The local Bottle Store
Sessions Brunswick
Midtown Cellars

UPDATE: COVID exposure on October 16 & 20, 2021

Sadly, we have been notified by the DHHS that two COVID-positive people dined at Bright Brewery on separate occasions recently, leading us to be classified as a Tier 1 COVID exposure site for the following times:
Sat, Oct 16: 6-8pm 
Wed Oct 20: 11.50am-1.30pm
All customers who were checked in at the Brewery during these time will be contacted by DHHS (or you can call 1800 675 398). All of our staff who were working are now in isolation and following government directives.
Due to the length of time between the exposure and the Brewery being notified, and our already-rigorous cleaning and COVID-safe protocols, the brewery remains open for business.
We’ve been so blessed to have been so well isolated up here in our High Country bubble for the past two years, however, with COVID cases popping up all over the state, it really was only a matter of time.
We’re saddened that this has happened, but we’ll take it in our stride, confident that everything we’ve learnt and have been practising for the past two years is working to keep our staff and our customers safe.
And because of that, we’re thrilled to remain open for business, as per the government directive.
Please see the FAQs below for further info.

When was the exposure?

  1. Sat, Oct 16: 6-8pm
  2. Wed, Oct 20: 11.50am-1.30pm

When were we notified?

  1. Mon, Oct 25 @ 7pm (9 days after)
  2. Tue, Oct 26 @ 7pm (6 days after)

Are we closing?

No. Due to the length of time between the exposure & notification, and our cleaning regimes, we are not required to close.

Are our staff isolating?

All staff considered close contacts by the DHHS were sent home to isolate & test in accordance with DHHS directives. They will return to work when cleared to do so.

Are our staff vaccinated? 

Yes

Why didn’t anyone contact me?

DHHS are responsible for contacting customers/close contacts – however, they are running very far behind in this process (up to a week). We contacted everyone who had a booking during those times.

I’ve seen my mum in hospital/my baby grand-daughter/the pope in the past week. Do they need to isolate?

No. Only customers here at the Brewery at the time of the exposure are considered close contacts by the DHHS. No one you’ve had contact with since is involved – unless they were also here. This may change if you test positive.

I haven’t heard from the DHHS- What do I do now?

We are not health professionals & cannot tell you what to do. So it’s best to call the COVID hotline on 1800 675 398 or your GP for current health advice & next steps.

Come and have a beer with us!

Victoria, we bloody did it!

With COVID restrictions starting to ease, we are very excited to announce that, this Friday, we will be able to welcome 130 people at a time to come and have a beer with us!

After months of severe capacity restrictions due to COVID-19, we are thrilled to move to the next stage of reopening, which means that we are well on our way to a “normal” summer here in Bright.

We will be taking bookings for inside (30 people) and undercover outdoor tables only (30-40 people). All additional outside tables will be available for walk-in customers all day and night.

We’ll be launching our new Summer menu in honour of the occasion, and have a huge array of fresh and fun new beers, as well as all our core range faves!

To make a booking, head to our Table Bookings page. Otherwise, just pop in and see our friendly team and we’ll do our best to seat you.

While our Melbourne customers, unfortunately, will have to wait a little longer to visit us, the end is in sight and we can’t wait to see you back here soon!

Please note, due to Victorian Government Regulations, all customers must be fully vaccinated from Friday, Oct 22, and must show proof of vaccination upon request.

Mexican Fiesta Takeaway

The tour of the world continues with this week’s takeaway at Bright Brewery!

With our capacity severely restricted (to just 40 people) we are again running a takeaway menu all weekend long!

This weekend, we are inviting you to: MEXICAN FIESTA!

Think Nachos, Tacos, Churros & more!

This Mexican-inspired menu will be available every weekend night from 5pm – Fri, Sat & Sun.

And to make sure everyone can get involved, we’re taking pre-orders for the weekend right now!

Click this link to pre-order now! (works only on mobile devices)

PICK-UP ONLY

Fri/Sat/Sun: 5-8pm

HOW DO I ORDER?

  1. Check out the menu below & get excited
    2. Head to the link or button below & place your order
    (you must do this on a mobile device – not a laptop or PC)
    Click here to order
    3. Choose your pick-up day
    4. Choose your pick-up time
    5. Pay online
    6. Head down to the Brewery at your selected time & pick up your meal!

DON’T WANT TO PRE-ORDER ONLINE?

No worries! Call us on 5755 1301 & order over the phone. Or just drop in and see us at the brewery any time.

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