Shipping FAQs

Shipping update: Please note, due to COVID-19 restrictions in Victoria, both Australia Post and all major courier services are experiencing delays due to high volumes of orders. We will ship your orders as quickly as possible but can not control delivery timeframes. We apologise for the inconvenience and appreciate your understanding during this time.

HOW MUCH IS SHIPPING?

Order from our Vic Country Market stall here and shipping is FREE in Victoria and $9.95 across Australia.

Otherwise:

  • Free pickup at Bright Brewery (next business day, after 5pm) for locals or visitors to Bright
  • VIC: $9.95 Flat Rate per box
  • NSW/ACT: $14.95 Flat Rate per box
  • QLD/SA/TAS: $19.95 Flat Rate per box
  • WA/NT: At cost price via Australia Post or Aramex (Fastway)

A ‘box’ = a full case of beer, a Mixed Beer Pack, up to 6 x 4-packs or up to 4 x 6-packs.

I AM LOCAL TO BRIGHT & SURROUNDS OR VISITING BRIGHT – WHEN CAN I PICK UP MY ORDER?
If you selected ‘LOCAL PICKUP’ at Checkout, your order will be available for collection from the Bar on the next business day after 5pm

WHERE WILL MY ORDER BE SHIPPED FROM?
All orders are shipped from Bright Brewery in Bright, Vic (3741).

HOW WILL MY ORDER BE SHIPPED?
Your order will be shipped by either Australia Post or Aramex (formerly Fastway).

HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Due to COVID-19 restrictions in Victoria, both Australia Post and Fastway are experiencing delays due to high volumes of orders. We will ship your orders as quickly as possible but can not control their delivery timeframes.
Please visit their websites for up-to-date delivery timeframes.
Australia Post
Aramex

WHAT SHOULD I DO IF I HAVEN’T RECEIVED MY ORDER?
1. Please check your tracking information via either Australia Post or Fastway.
2. If you believe a reasonable amount of time has passed during which you should have received your order, please lodge an enquiry with the shipping provider.
3. If you are unable to get a response from the shipping provider, or need help, please contact us at info@brightbrewery.com.au

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